Term of Agreement; Modification:
You agree that d-HRM may modify this Agreement and the Services it offers to You from time to time. You agree to be bound by any changes d-HRM may reasonably make to this Agreement when such changes are made. If You have purchased Services fromd-HRM, the terms and conditions of this Agreement shall continue in full force and effect as long as You take advantage of and use the Services. By continuing to use the Services after any revision to this Agreement or change in services, you agree to abide by and be bound by any such revisions or changes.
Our "Privacy Policy" also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at [email protected] so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the Service.
2. Communications:
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send.
However, you may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at [email protected]
3. Purchases
You may be asked to provide certain information relevant to your Purchase if you wish to purchase any product or service made available through Service ("Purchase"), including but not limited to your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.
You represent and warrant that: (a) have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and (b) the information you provide to us is true, correct, and complete.
For the purpose of enabling payment and the completion of Purchases, we may use third-party services. By entering your information, you allow us permission to share it with these third parties in accordance with our Privacy Policy.
We retain the right to refuse or cancel your purchase at any time for a variety of reasons, including product or service availability, mistakes in the product or service description or pricing, an error in your order, or other reasons.
If we suspect fraud or an unauthorized or unlawful transaction, we retain the right to refuse or cancel your order.
4. FEES AND PAYMENT TERMS
Our website allows users to purchase Smart Cards and sign up for paid subscriptions to our Services ("Purchase(s)"). The provisions of this Section 3 apply to all purchases.
Payment Information: If you make a purchase, you must submit valid debit or credit card information (collectively, "Payment Information"), which will be sent to d-HRMs third-party payment processor ("Payment Processor") and utilized to charge any payments. If your Billing Information changes due to loss, theft, cancellation, expiration, or any other reason, you must notify d-HRM immediately, and you are responsible for any failure to pay costs caused by out-of-date Billing Information.
Payment and Term. You agree to our annual Subscription term of twelve (12) months, or such other period as provided at the time of purchase (the "Term"), by purchasing the Services (a "Subscription").
Payment Method. Subscription payments are non-refundable and are invoiced on an annual basis at the start of each Subscription Period. Please keep in mind that our prices may change at any time. You accept that all payments will be processed through d-HRM’s Payment Processor and that all such payments will be governed by the Payment Processor's published terms and conditions. You allow d-HRM to charge your Payment Information in line with these Terms by completing a Purchase.
Depending on the nature of your purchase, you agree to pay the appropriate fees given to you at the time of your purchase, which may include a Smart Card charge, a Subscription fee, usage fees, or other licensing fees ("Fees"). For the time being, d-Card’s service fees are VAT included which may change in the future.
6. SERVICES
We provide you a revocable, non-exclusive, non-transferable, restricted license to access and use our Services for your own personal networking reasons. The amount of your right of access and use may be determined by (a) whether you create an account with the Service, and (b) if you subscribe for premium services.
At all times, You shall bear full risk of loss and damage to Your file and all of Your content. You are entirely responsible for maintaining the confidentiality of Your password and account information. You acknowledge and agree that You are solely responsible for all acts, omissions and use under and charges incurred with Your account or password or in connection with the service or any of Your server content displayed, linked, transmitted through or stored on the server. You shall be solely responsible for undertaking measures to: (i) prevent any loss or damage to Your file content; (ii) maintain independent archival and backup copies of Your server content; (iii) ensure the security, confidentiality and integrity of Your server content transmitted through or stored on d-HRM servers; and (iv) ensure the confidentiality of Your password. d-HRM services are not intended to be used for data backup or archiving purposes. Using an account as an online storage space for archiving electronic files is prohibited and will result in termination of hosting services without prior notice. We reserve the right to delete Your archives if they affect Our overall server performance and d-HRM shall have no liability to You or any other person for loss, damage or destruction of any of Your content. The services offered by d-HRM are not intended to provide a PCI (Payment Card Industry) compliant environment and therefore should not be utilized as such without further compliance activity. d-HRM shall have no liability to You or any other person for Your use of d-HRM products and/or services in violation of these terms
Updates to the Services. We reserve the right to update, replace, or delete aspects or functionality of the Services at any time, with or without notice to you, implying that the Services will evolve over time.
Any Service interruption deriving from failure or deficiency of d-HRM infrastructure and equipment may not be eligible if caused or associated with such things as but not limited to:
DDoS or similar attacks on Our servers.
third-party software failure.
You maxing Your resource container.
issues resulting from errors or omissions by You.
interruptions caused by You from custom scripting, coding or the installation of third-party applications.
network conditions across the internet (outside of our network), such as between Your ISP and Our data center.
firewall blocks/bans.
browser or DNS caching issues.
outages related to the reliability of certain programming environments.
any other circumstances beyond our control or that are not reasonably foreseeable.
any act of God or force majeur which results in the failure of the service.
All remedies are at the discretion of d-HRM, based on its investigation of any issue that is covered by this section.
If d-HRM provides a remedy as described above, or Guarantee, for a particular Service, this shall be Your sole and exclusive remedy for defects in, or issues with, the Service. d-HRM shall not be liable for any consequential or indirect loss or damage caused by the failure of Servic.
d-HRM may at any time amend or vary the terms of this Guarantee by providing notice on d-HRM’s website.
7. Contests, Sweepstakes, and Promotions
Contests, sweepstakes, and other promotions (collectively, "Promotions") offered through the Service may be governed by rules distinct from these Terms of Service. Please read the applicable regulations as well as our Privacy Policy before participating in any Promotions. If a Promotion's terms contradict these Terms of Service, the Promotion rules shall take precedence.
8. Subscriptions
Subscriptions ("Subscription(s)") are required for some aspects of the Service. On a recurrent and periodic basis ("Billing Cycle"), you will be invoiced in advance. When you purchase a Subscription, the billing cycle will be determined by the sort of subscription plan you choose.
Unless you cancel it or d-HRM cancels it, your Subscription will automatically renew at the end of each Billing Cycle under the exact same circumstances. You may cancel your Subscription renewal using your online account management page or by contacting the customer support staff at [email protected].
To process your subscription payment, you'll need a valid payment method. You must submit d-HRM with correct and complete billing information, such as your full name, address, state, postal or zip code, phone number, and a valid payment method. You automatically authorize d-HRM to bill all Subscription costs incurred through your account to any such payment instruments by entering such payment information.
Should automatic billing fail to occur for any reason, d-HRM reserves the right to terminate your access to the Service with immediate effect.
9. Free Trial
d-HRM may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for Free Trial.
If you provide your billing information when signing up for the Free Trial, d-HRM will not charge you until the Free Trial has ended. Unless you cancel your subscription before the end of the Free Trial period, you will be charged the appropriate Subscription costs for the kind of Subscription you have selected on the final day of the Free Trial term.
At any time and without notice, d-HRM reserves the right to (i) modify Terms of Service of Free Trial offer, or (ii) cancel such Free Trial offer.
10. Fee Changes
d-HRM has the right to change the Subscription costs at any moment at its sole discretion. Any changes to Subscription fees will take effect at the conclusion of the current Billing Cycle.
d-HRM will provide you with fair advance notice of any changes in Subscription rates so that you can cancel your subscription before the change takes effect.
You agree to pay the adjusted Subscription fee amount if you continue to use the Service after the Subscription fee adjustment takes effect.
11. Refunds
d-HRM is dedicated to guaranteeing 100% customer satisfaction. If you're unsatisfied with our product, you can return it within 7 days and we will provide a full refund.
Non-refundable items:
- Unfortunately, we cannot offer a refund or exchange if 7 days have gone by since your purchase.
After receiving and inspecting the condition of your returned item(s), we will process your replacement or refund request. Please allow at least 10 working days from receipt of your item(s) to process your request. Refunds may take 1 to 2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Purchases made from entities other than the d-HRM website are not eligible for replacement, credit, or refund.
If you have questions concerning your return, please contact us on the chat line or Call Us on (+8801557362041).
12. Content
Our Service enables you to post, hyperlink, store, exchange, and otherwise make information, text, images, videos, and other content ("Content"). You are solely responsible for the legality, reliability, and appropriateness of any Content you submit on or via the Service.
By sharing Content on or through the Service, you represent and warrant that: (i) the Content is all yours (you own it) and/or you have the permission to use it and grant us the rights and licenses set forth in these Terms, and (ii) the posting of your Content on or through the Service does not infringe on any person's or entity's privacy, publicity, copyrights, contract rights, or other rights. Anyone found to be infringing on copyright will have their account terminated.
You retain all rights to any and all Content you submit, publish, or display on or via the Service, and you are responsible for ensuring that such rights are protected. We disclaim any and all liability for any Content you or any third party publish on or via the Service. By posting Content on or via the Service, you allow us the right and permission to use, edit, publicly perform, publicly disclose, reproduce, and distribute that Content. You acknowledge and agree that this license includes the right for us to make your Content available to other users of the Service, who may use it in accordance with these Terms.
d-HRM has the right but is not obligated, to monitor and alter all User-Generated Content.
Furthermore, any content available on or via this Service is either d-HRM's property or is utilized with permission. Without our express prior written consent, you may not distribute, edit, transmit, reuse, download, repost, copy, or use said Content, in whole or in part, for commercial or personal advantage.
13. Prohibited Uses
You may use the Service for lawful reasons and in compliance with the Terms. You agree not to use the Service in the following ways:
Violate any applicable national or international law or regulation in any way.
For the aim of exploiting, hurting, or trying to exploit or harm children in any way, including the exposure of them to unsuitable content.
To send or arrange for the transmission of any advertising or promotional material, such as "junk mail," "chain letters," "spam," or any other similar solicitation.
To impersonate Company, a Company employee, another user, or any other person or entity, or to attempt to impersonate them.
In any way that violates others' rights or is illegal, threatening, fraudulent,
Engage in any other behavior that restricts or inhibits anyone's use or enjoyment of the Service, or that, in our opinion, may hurt or offend Company or Service users, or subject them to liability.
Additionally, you agree not to:
- Use Service in any way that might disable, overburden, damage, or impair Service, or interfere with the capacity of any other party to engage in real-time activities through Service.
- Access Service using any robot, spider, or other automated devices, method, or means for any reason, including monitoring or duplicating any of the material on Service.
- Without our prior written authorization, use any manual procedure to monitor or copy any of the material on the Service or for any other unlawful purpose.
- Interfere with the correct operation of Service with any equipment, program, or procedure.
- Incorporate any malicious or technologically destructive content, such as viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful stuff.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any portion of the Service, the server on which the Service is maintained, or any server, computer, or database linked to Service in any way.
- Launch a denial-of-service or distributed denial-of-service attack on Service.
- Take any activity that might jeopardize or degrade the Company's rating.
- Attempt to obstruct Service's normal operation in any other way.
14. Analytics
The use of our Service may be monitored and analyzed by third-party Service Providers.
15. No Use by Minors:
Individuals above the age of eighteen (18) are only permitted to access and use the service. You guarantee and confirm that you are at least eighteen (18) years old and have the full authority, right, and ability to enter into this agreement and adhere to all of the terms and conditions by accessing or using the Service. You are not permitted to access or use the Service unless you are at least eighteen (18) years old.
16. Accounts:
When you create an account with us, you confirm that you are at least 18 years old and that the information you supply is accurate, full, and up to date at all times. Your account on Service may be immediately terminated if you provide inaccurate, incomplete, or obsolete information.
You are responsible for keeping your account and password private, including but not limited to limiting access to your computer and/or account. Whether your password is with our Provider or a third-party service, you agree to take responsibility for any and all activities or acts that occur under your account and/or password. If you become aware of a security breach or unauthorized use of your account, you must contact us immediately.
Without prior authorization, you may not use as a username the name of some other individual or entity, a name or trademark that is subject to the rights of any person or entity other than you, or a name or trademark that is not lawfully accessible for use. Any name that is rude, vulgar, or indecent may not be used as a username.
At our sole discretion, we have the right to reject service, suspend accounts, erase or edit content, or cancel orders.
17. Intellectual Property:
d-HRM and its licensors own and control the Service, including its original content (except Content submitted by users), features, and functionality. Copyright, trademark, and other laws from other countries protect the service.
Without d-HRM's prior written approval, our trademarks may not be utilized in conjunction with any product or service.
18. Copyright Policy:
Others' intellectual property rights are respected by us. It is our policy to investigate any accusation that Content on the Service infringes on another person's or entity's copyright or other intellectual property rights ("Infringement").
If you are a copyright holder or given permission on behalf of one, and you trust that the copyrighted work has been copied in a manner that recognizes copyright infringement, please send your claim to [email protected] with the subject line "Copyright Infringement" and include a detailed description of the alleged Infringement as described below under "DMCA Notice and Procedure for Copyright Infringement Claims."
For misrepresentation or bad faith allegations on the infringement of any Content discovered on and/or through Service on your copyright, you may be held liable for damages (including expenses and lawyers' fees).
19. DMCA Notice and Procedure for Copyright Infringement Claims:
You may file a notice under the Digital Millennium Copyright Act (DMCA) by writing to our Copyright Agent and giving the following information (for more information, see 17 U.S.C. 512(c)(3)):
the signature of the individual authorized to act on behalf of the owner of the copyright interest, whether electronic or physical;
a description of the allegedly infringed copyrighted work, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
identification of the URL or other specific location on the Service where the allegedly infringing material is located;
your address, telephone number, and email address;
A statement that the disputed use is not permitted by the copyright owner, its agent, or the law;
a statement by you, made under penalty of perjury, that the above information in your notice is correct and that you are the copyright owner or authorized to act on behalf of the copyright owner.
You can contact our Copyright Agent via email at [email protected].
20. Error Reporting and Feedback:
You may provide us information and comments about mistakes, suggestions for improvements, ideas, concerns, complaints, and other topics relating to our Service ("Feedback") either directly at [email protected] or via third-party sites and tools. You acknowledge and agree that: (i) you will not retain, acquire, or assert any intellectual property right or another right, title, or interest in or to the Feedback; (ii) Company may have developed ideas similar to the Feedback; (iii) Feedback does not contain confidential or proprietary information from you or any third party; and (iv) Company is not obligated to keep the Feedback confidential. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited, and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
21. Links To Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by d-HRM.
d-HRM has no control over, and takes no responsibility for, any third-party websites or services, including their content, privacy policies, or practices. We make no representations or warranties about these entities/individuals or their websites.
you agree that the company shall not be held responsible or liable, directly or indirectly, for any damage or loss caused or allegedly caused by or in connection with the use of or reliance on any such content, products, or services available on or through any such third-party web sites or services.
we strongly recommend reading the terms of service and privacy policies of any third-party websites or services you visit.
22. Disclaimer Of Warranty
The company provides these services on an "as is" and "as available" basis. Company makes no express or implied representations or warranties about the operation of their services, or the information, content, or materials contained therein. You agree that use of these services, their content, and any services or items obtained from us is at your sole risk.
Neither company nor anyone associated with the company makes any warranty or representation regarding the services' completeness, security, reliability, quality, accuracy, or availability. Without limiting the foregoing, neither the company nor any person associated with the company represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.
The company disclaims all warranties of any kind, express or implied, statutory or otherwise, including but not limited to warranties of merchantability, non-infringement, and fitness for a particular purpose.
The above does not affect any implied warranties that cannot be excluded or limited under applicable law.
23. Limitation Of Liability
Except as prohibited by law, you will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however, it arises (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if the company has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of the company, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages. Some states do not allow the exclusion or limitation of punitive, incidental, or consequential damages, so the prior limitation or exclusion may not apply to you.
24. Termination:
We may, in our sole discretion, cancel or suspend your account and deny you access to the Service without prior notice or liability, for any cause, and without restriction, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using Service.
All provisions of the Terms that, by their nature, should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnification, and liability limits, shall survive termination.
25. Governing Law
These Terms are regulated by and construed in accordance with Bangladeshi law, which governs the agreement without regard to its conflict of law rules.
Our failure to enforce any of these Terms' rights or provisions will not be construed as a waiver of such rights. If a court rules that any term of these Terms is unlawful or unenforceable, the other provisions will continue in effect.
These Terms comprise the complete agreement between us regarding our Service, and they supersede and replace any earlier agreements we may have had.
26. Changes To Service
We retain the right, at our sole discretion, to discontinue or alter our Service, as well as any service or content we provide via it, without notice. We shall not be responsible if all or part of the Service is unavailable at any time or for any period due to any reason. We may restrict access to any parts of the Service, or the entire Service, to users, including registered users, from time to time.
27. Amendments To Terms
We reserve the right to change the Terms at any moment by posting the new terms on this website. It is your duty to check these Terms on a regular basis.
You acknowledge and consent to the modifications if you continue to use the Platform after the updated Terms are posted. You must visit this page regularly to be informed of any changes since they are legally binding on you.
You agree to be bound by the amended terms if you continue to access or use our Service after such adjustments become effective. You are no longer permitted to use Service if you do not agree to the revised conditions.
28. Waiver And Severability
Company's waiver of any term or condition set forth in Terms will not be construed as a further or continuing waiver of that term or condition or of any other term or condition, and Company's failure to assert a right or provision under Terms will not be construed as a waiver of that right or provision.
If any section of the Terms is found to be unlawful, illegal, or unenforceable by a court or other tribunal of competent jurisdiction for any reason, that provision will be removed or restricted to the bare minimum, leaving the remaining provisions of the Terms in full force and effect.
29. Acknowledgment
By using service or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.
30. Contact Us
Please send your feedback, comments, requests for technical support by email: [email protected]
Refund policy
d-HRM is dedicated to guaranteeing 100% customer satisfaction. If you're unsatisfied with our product, you can return it within 7 days.
You can write to our chat line. You can also contact our Support team at [email protected] for return & refund questions.
How long will it take to arrive?
We ship via a Renowned third-party secured delivery system from Our Office (Malibagh) and shipping time will vary between 5 – 7 business days based on the "ship to" destination after your order has shipped. To ensure there are no delivery delays, please make sure to include your apartment/door/suite number to your address and review your address and advise us immediately if you notice an error. Once a parcel has been dispatched, we are unable to rectify any mistakes in the delivery address. It is d-HRM’s policy not to replace items that are lost or returned because an incorrect address was supplied.
Please follow these steps to return your item:
Email the following information to: [email protected] or Call Us on (+8801557362041).
- Order Name-Surname:
- Invoice Number or Order Number:
- Order Date:
- Return Shipping Address:
- Reason for Return:
The name of the item(s) and quantity:
- We will email you the return label within 24 business hours.
- Place unopened items and proof of purchase securely in the shipping box.
Non-refundable items:
All d-HRM service are Non-refundable.
After receiving and inspecting the condition of your returned item(s), we will process your replacement or refund request. Please allow at least 7-10 working days from receipt of your item(s) to process your request. Refunds may take 1 to 2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Purchases made from entities other than the d-HRM website are not eligible for replacement, credit, or refund.
If you have questions concerning your return, please contact us on the chat line or Call Us on (+8801557362041).
3. Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the delivery system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us, we are here to solve it!
If you need more detailed information, please shoot us an email and we'll help you out!
Our shipping from:
d-HRM.
Duip plot no-2, Road-2, Block-B, sec-2, Mirpur-2, Dhaka-1216
Unexpected Delays:
Due to unusual circumstances such as traffic, staffing fluctuations, severe weather, natural disaster, changes in a carrier route, etc. can cause delays in deliveries and delivery times are not guaranteed.
Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.